How long does shipping take?
Standard shipping typically takes 3-7 business days. Orders are processed within 1-2 business days before they ship. You'll get a confirmation email with tracking as soon as your order is on its way.
Do you offer free shipping?
Yes — every order ships free.
What is your return policy?
We accept returns within 14 days of delivery for unused items in their original packaging. See our Shipping & Returns page for full details.
Are your products safe for all dog breeds and sizes?
Most of our products are designed to work across breeds and sizes. Each product page lists specific sizing and usage guidance — if you're ever unsure, reach out and we're happy to help you pick the right fit.
How do I care for the Paw Rinse™ Cleaning Cup?
Rinse with warm water after each use and let it air dry. It's dishwasher-safe on the top rack for a deeper clean.
Still have questions?
Contact us and we'll get back to you as soon as we can.